FAQ
Navigating through the process of finding a home healthcare provider can be difficult for those seeking care for themselves or a loved one. Thus, we’ve provided additional resources to assist you in your efforts.
Do I need to be “homebound” to receive home care services?
Yes. We follow the following Medicare guidelines to establish coverage for home healthcare services:
You are homebound as certified by a physician. This means that due to your illness or injury, leaving your home is either contraindicated or it takes a considerable and taxing effort for you to leave your home (requiring the aid of an assistive device or special transportation) and your absences are infrequent or of relatively short duration. You can be considered homebound if you leave your home to attend a religious service or a state licensed, certified and/or accredited adult day-care program; to receive therapeutic, psychosocial or medical treatment such as outpatient dialysis, chemotherapy, or radiation therapy; or to attend unique or infrequent special events (family reunion, funeral, or graduation, etc.).
Can I pick the services I want?
Unfortunately, No. Your physician has to order the services that he/she deems necessary for your recovery. The assessing clinician can make recommendations to add additional services as long as your MD approves and sign the order.
Are your employees insured and bonded?
Yes, you can be sure our employees are fully insured and bonded.
Are your employees trained?
Yes, all of our employees have the necessary knowledge and experience to work in their individual fields. Our home healthcare agency provides professional training and we have required in-services that each employee must complete upon hire and annually.
